Privacy Policy

Information We Collect

We collect information from a variety of sources and in a variety of ways, including but not limited to, the following:

• Contact and Other Personal Information. When you visit our website, complete a transaction, signup to receive communications from us, or complete the Contact Us form on the site, you may provide, or we may collect, contact and other personal information such as your name, postal address, zip code, email address, telephone number, and any other personal information you provide. If phone number is provided during check out on our website or via call, you may be contacted for informational messages about your stay with offers for adventures and activities during your stay.
• Purchase and Transaction Information. When you make a reservation, visit one of our camps, or make a purchase through our website or one of our third party service providers including SynXis, and Shopify, we collect information about your purchases, reservations, and transaction history, including payment card details. We retain personal information for the period of time necessary to fulfill the purposes of this Policy unless a longer retention period is required or permitted by applicable law or regulation.
• Device and Browser Information. When you visit or access our website, your browser automatically sends certain information such as browser type, language preference, operating system, internet service provider, internet protocol (IP) address, device identification number, geo-location data, and online browsing data (such as date and time of access to our website, referring website address, pages viewed, features used, links clicked, and other actions you take in connection with the website, sometimes referred to as “clickstream data”).

How We Use the Information We Collect

We use the information we collect about you in the following ways:

• To communicate with you. We use the contact information you provide to communicate with you, send news and promotional information, and respond to your inquiries.
• For administrative purposes. We use your information to process your booking(s), update you on your booking(s), provide customer service, and assist you with inquiries about our services
• For marketing purposes. We use your information for marketing purposes including, but not limited to, notifying you of special promotions, offers, and events via email, direct mail, social media, and other means.
• To improve our website. The information we collect helps us customize content on our website, facilitate access to our website, and recognize a computer or device that has visited our website before.
• For data analytics purposes. We combine information about our visitors to our website to produce aggregated statistical information that helps us understand the frequency of visits to our site, the pages visited, and the features clicked.
• For legal purposes. We also use the information we collect where necessary to protect against, and identify, fraud and other commercial activity, to comply with law or a legal obligation to which we are subject, or to exercise or defend legal claims.

How We Share the Information We Collect

We may share the information we collect:

• With our contractors, agents, or business partners so that they may perform services for us, including running our website, sending communications for us, executing marketing programs and promotions, and processing payments. We do not authorize these service providers to use or disclose your information except as necessary to perform services on our behalf or to comply with legal requirements.
• With our affiliates for purposes of supporting our business operations, which may include legal and administrative support.
• With other third parties, such as law enforcement or other government entities: (1) if we believe there has been a violation of our website policies; (2) if we believe that someone may be causing injury to our rights or property, other users, or anyone else; (3) to respond to judicial process or to provide information to law enforcement; or (4) as required by law.
• In the event of a sale or restructuring of the business, such as a merger, acquisition, bankruptcy, or other sale of all or a portion of the company’s assets. In such an event, we will use reasonable efforts to ensure the transferee uses your information in a manner consistent with this Privacy Statement.

Our Use of Cookies

We and our third-party service providers set and use cookies and similar technologies to store and manage user preferences, enable content, gather analytic and usage data, and deliver targeted advertising. A cookie is a small text file that is placed on a computer or other device and is used to identify the device and to collect information. Cookies are typically assigned to one of the following categories, depending on their function and intended purpose:

• Essential cookies enable you to navigate our website and to use our services and features. Without these cookies, our website will not perform as smoothly for you as we would like, and we may not be able to provide certain core functions and features.
• Analytics cookies collect information about the use of our website and enable us to improve the way it works. For example, analytics cookies show us the most frequently visited pages and analyze site traffic. We use them to look at overall patterns of usage on the site, rather than the usage of any particular individual.
• We use third-party service providers, including Google Analytics, to analyze the use of our website. Google Analytics collects only the IP address assigned to you on the date you visit a website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with your personal information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit a website, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to client websites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can opt-out of the use of web analysis at any time by either downloading and installing a Browser Plugin offered by Google or by configuring your browser to delete and reject cookies.

• For more information on how to adjust your cookie settings in your specific browser, you may visit one of the below.

  Microsoft IE8 through IE11

  Microsoft Edge

  Firefox

  Google Chrome

  Apple Safari

  Opera Mini

  Apple Safari on iPhone and iPad

  Google Chrome for Android

• Social Media cookies collect information about your visit to our site, but only when you are logged in to your social media account and are only stored for up to 7 days.
• Marketing cookies track browsing habits and are used to deliver targeted (interest-based) advertising. You can opt out of receiving interest-based ads for web properties here (Digital Advertising Alliance’s WebChoices).
• Most browsers are set up to accept cookies automatically. You can deactivate the storing of cookies or adjust your browser to inform you before the cookie is stored on your computer.

Legal Basis for Processing Information

Where required by the California Consumer Privacy Act we will only collect and process personal information about you where we have a legal basis. Examples of legal bases include consent (where you have given consent), contract (where processing is necessary for entering into or the performance of a contract with you), and “legitimate interests”.

Where we process personal information based on consent, we will ask for your consent. You may withdraw your consent at any time, but that will not affect the lawfulness of the processing of your personal information prior to such withdrawal. Where we rely on contract, we will ask that you agree to the processing of personal information that is necessary for entering into or the performance of your contract with us, and we will inform you whether the provision of your personal data is mandatory and of the possible consequences if you do not provide your personal information.

We may process your personal information for the purposes of our legitimate interests, provided that such processing does not outweigh your rights and freedoms. Where we rely on legitimate interests, you have the right to object. We process your personal information based on legitimate interests in order to:

• Market our products and services;
• Protect you, us, or others from data security threats;
• Comply with laws that apply to us; and
• Enable or administer our business, such as for invoicing customers.

Do Not Track Signals

California and Delaware laws require that we indicate whether we honor “Do Not Track” settings in your browser concerning targeted advertising. “Do Not Track” is a standard that is currently under development. As it is not yet finalized, we adhere to the standards set out in this Policy and do not monitor or follow any Do Not Track browser requests.

Social Media

We use social media accounts (Instagram, Pinterest, Twitter, Facebook, and YouTube) to engage with the public. Our social media accounts are produced and maintained by our internal Marketing Team sometimes working with service providers. Through our social media engagement, we are able to build online awareness about our company and our services, respond to messages through the comment, message, or chat functions, collect aggregated information about interactions with our content on or through social media, and analyze trends. When you engage with us through our social media channels, the platform providers will also process information about you. For further information, please consult the privacy policy of the platform provider.

Your Communication Preferences

If you wish to opt-out of receiving marketing communications from us, please email us: [email protected] or call us: (888) 969-4858 or click on unsubscribe in the email sent to you, where applicable. You can also write to us: ULUM Inc.; Attn: Privacy Officer; 1172 Happy Lane; Belgrade, MT 59714. Although you may opt-out of the use of your information for marketing purposes, we may still use your information for non-marketing purposes.

Children’s Online Privacy

The Website is intended for a general adult audience and is not intended for children under 18 years of age. ULUM does not intentionally collect any personal information from any child under the age of 13 and if we discover we have been provided with any such information, ULUM will promptly dispose of the information. This includes children in the state of California under the age of 13 protected under the California Consumer Privacy Act (“CCPA”). ULUM encourages parents and guardians to closely monitor children’s online activities.

Links to Third Party Sites

Our site may contain links or references to third party websites. These websites are outside of our control, and the privacy policies of these sites may differ from our own. Please be aware that we have no control over these third-party websites and our Privacy Policy does not apply to such websites. We encourage you to check the terms of use and privacy policies of such websites before disclosing any personal information via such websites.

Occasionally when linking to a third-party website from our website, you may still see the ULUM logo or an ULUM website frame. This is to provide you with a seamless experience when visiting our affiliate sites. In these cases, you are no longer on our website but the third-party website, and therefore the information collection practices of the third party’s website may differ from ULUM’s. The privacy notice of the third-party website will govern how information collected from you is used by the owner of the website. You can always know what website you are on by checking the Uniform Resource Locater (URL) in the location bar within your browser.