What to expect and other information to prepare you

ULUM Resorts® Frequently Asked Questions

What to expect and other information to prepare you

The Resort

Arches National Park: 45-minute drive to entrance 

Canyonlands National Park: 55-minute drive to Needles District entrance 

There is so much to see and do in close proximity to our resort—both in and outside of the national parks. Check out the resort’s blogs for information on what to see and do in the region.

Park passes can be purchased at the entry gates to the national parks. We do not sell them, but we can always give recommendations on things to do in the park. Click the following links for more information about park passes and park entry: 

Arches National Park

Canyonlands National Park

We only allow dogs. We have a $25 fee per dog, per night. Service animals are welcome, free of charge. We ask that you please keep your dog on a leash, clean up after them, and do not leave them unattended in your tent at any time. 

Check-in: 3 p.m.
If you are arriving late, please let us know so we can make a note on your reservation. We have staff available 24 hours a day for your convenience. 

Check-out: 10 a.m.
Please note: We cannot accommodate late check-outs. 

Yes, quiet hours are enforced between 10 p.m. and 7 a.m. daily. We encourage you to be respectful of all resort guests by adhering to this policy. 

Most guests book multiple nights in order to fully enjoy the resort’s exceptional accommodations, breathtaking location, variety of amenities, and unique opportunity to truly connect with nature.   

Due to popular demand, there are times when a minimum nights’ stay is implemented. These minimums are non-negotiable and cannot be overridden. 

Please be sure to check the weather before arriving and pack accordingly for all weather conditions. Due to ULUM® Moab’s remote location and high altitude, the weather can be unpredictable. Occasionally, in a very dry summer, a fire ban can be in effect Though we have wood-burning stoves in each tent. We recommend that you come prepared for colder nights, particularly if using your wood-burning stove is prohibited due to fire restrictions. 

No, we do not provide shuttles. We recommend you rent a car. This will be the quickest way to get to the resort and will allow you to explore the nearby national parks and surrounding area in your own time.

Salt Lake City International Airport, Salt Lake City, UT (4.5 hours), Canyonlands Field Airport, Moab/Canyonlands Field, UT (1 hour), or Grand Junction Regional Airport, Grand Junction, CO (2.25 hours).

Filming and photo shoots require advance approval. Location fees and proof of insurance may be required. Please contact [email protected].

For safety reasons, recreational drone use by any guest or member of the public is not permitted on or over the resort. Likewise, commercial use is also prohibited, except in limited circumstances when an approved operator has received written permission from the Marketing team. This includes use associated with special events, marketing, and film/photo applications. 

Be sure to check the weather before arriving and pack accordingly for all weather conditions. You may want to bring quality hiking shoes, a backpack, water bottle, and rain jacket (just in case). But not to worry, our tents are fully weatherized and are capable of handling common rainstorms. Learn more about what to pack for your visit.  

We require payment in full on the date of booking to confirm your reservation. 

You have up until 30 days prior to your arrival date to cancel for a 100% refund. Cancellations made within the 30 day window prior to your arrival date are non-refundable. This cancellation policy applies to your tent and any add-ons/enhancements you book. Early departures or no shows will still be chargeable at their full rate. Cold or inclement weather will not permit refund for cancellation, unless the company deems the conditions make staying with us unsafe.

To protect your stay with ULUM®, we recommend purchasing travel insurance. 


At ULUM®, we believe that connecting with those around us and exploring the great outdoors is invaluable. For this reason, we only offer Wi-Fi in the main lobby building.

The main lobby building is equipped with Wi-Fi for your convenience. In terms of cell phone coverage, the quality of coverage can vary based on your service provider. We suggest checking the coverage map of your service provider prior to your stay.

Yes, resort maps are available on property and are provided in every Suite Tent.

The resort offers a full-service restaurant with seasonal Southwest-inspired breakfast and dinner options. It is open from 7-10 a.m. for breakfast and 5-10 p.m. for dinner. Guests can dine in the lobby lounge or on the terraced patio. Seating is available on a first-come, first-serve basis and reservations are not accepted. If there is a wait, the staff will text you once your table is ready.

Visit the culinary page for a sample menu and more information on the dining experience. Please note that the menu includes vegetarian and gluten-free options, as well as nightly specials.

In addition to the full-service restaurant, there is also an Espresso & Smoothie Bar serving specialty coffee, premium espresso beverages, fresh smoothies, and grab ‘n go snacks.

Food and beverages are not included in the price of your stay.

Note: Dining with a large group? Please let the staff know in advance so that they can best accommodate your needs.

Yes! ULUM® has three outdoor dipping pools that operate from 9 a.m. to 10 p.m.

After booking a stay at ULUM®, visit the Adventures page for details about booking an adventure. If you have questions, please reach out to [email protected].

Yes, complimentary VUORI yoga mats and blocks are available for use during your stay.

Yes. There are four dual Rivian Waypoint charging stations for overnight guest use.

Note: Charging stations are compatible with most electric vehicles. Be sure to bring your adaptor.


Of course! ULUM® provides super-comfortable bedding, including luxuriously soft Parachute linens, pillows, down comforters, and blankets. Need additional blankets on a chilly night? We’ve got you covered with extra linens if you need them.

One additional cot may be added to your tent for an additional $50 per night for children under 18. Contact the reservations team to add a cot to your stay.

We welcome children of all ages at ULUM. We do ask all parents to adhere to our Child Policy and hold their children to high standards of behavior and respect for other guests. We ask that parents watch their children at all times and ensure they are complying to quiet hours, behavior policies and privacy rules.

Absolutely! For guests traveling with children under 18, one cot with bedding (including blankets, a pillow, and a foam mattress topper for added comfort) may be added to a Suite Tent for an additional $50 per night. Pack-n-play cribs may be added to any tent at no additional cost.

Contact the reservations team to add a cot or pack-n-play to your reservation, based on availability

Yes, ULUM® provides upscale Parachute linens and Aesop bath products, including shampoo, conditioner, and body wash in each Suite Tent. Premium bath products and toiletries are also available for purchase in the lobby retail area.

Yes! Each Suite Tent features an ensuite bathroom with a rain shower, hot running water, sink, flushing toilet, and Aesop bath products including shampoo, conditioner, and body wash.

Yes! Each Suite Tent has electricity with lighting and outlets to charge your devices.

Each tent is equipped with an EPA-certified wood-burning stove for heating the inside of your tent at night. Tents do not have air conditioning; however, they do have both evaporative cooling units and fans. The lobby building is fully air conditioned.

In order to provide a safe experience, we have community fire pits that are lit between 7 and 10 p.m. nightly. We also provide complimentary s’mores that you can enjoy as you sit by the fire and watch the star-filled skies.

Each tent has an EPA-certified wood-burning stove. Wood is provided, along with a fire starter and matches. The stoves do help heat the tent quite a bit, but if you are traveling during the colder months, you may want to pack some warm clothes to ensure maximum comfort. If you have any trouble getting the fire started, feel free to reach out to our resort staff for assistance.

The tents do not have locks. However, they do zip up with both an inner mesh netting and an additional canvas exterior shell. We suggest keeping all valuables (such as cash, jewelry, cameras, passports, etc.) with you or in a locked vehicle.

No, you cannot park in front of your tent. There is a central parking lot and wide, well-maintained foot paths providing access to the tents. For those who have a hard time getting around, just let us know and we can assist you with a golf cart or request a tent closer to the parking lot for you.

Mom and child packing for an upcoming trip to ULUM Moab


What To Pack for a Stay at ULUM Moab

While the red sandy desert environment of Moab, Utah is certainly one to behold, it can also come with a wide range of weather. Use our packing lists to help you prepare for your glamping trip in Moab so that you enjoy your adventure to the fullest.