Luxury vacations at ULUM Resorts®
Luxury Outdoor Resort for Refined Adventure Travel
ULUM Moab is a new luxury outdoor resort for refined adventure travelers looking to bridge comfort with nature. Exemplifying and elevating the best of Under Canvas, ULUM® expertly blends high-end amenities, exceptional service, and an innovative design rooted in the spectacular natural landscape that surrounds the resort. We welcome travel advisor business and offer commission for stays reserved via our website, reservation center and the GDS. Read on for information on how to book your clients at ULUM Moab.
Travel Advisor FAQs
We pay 10% commission on all validated travel agency reservations made via our website, reservation center or GDS. Commissions are calculated on room revenue only and will be adjusted accordingly if the guest’s stay is modified.
Fees assessed by ULUM for cancellation after the specified cancellation time or no-shows are not commissionable. Please review the ULUM cancellation policy when booking a reservation.
To be eligible for commission, a valid agency code is required at time of booking.
(For reservations made after November 13, 2023) commissions are processed automatically for reservations made with a valid Travel Advisor number (ARC/IATA/CLIA/TIDs). There is no need to submit an invoice.
ULUM processes commissions on a monthly basis, typically for the prior month’s stays. You can expect to receive your commission payment approximately 45-60 days after your guest departs.
We welcome ARC, IATA, TIDs and CLIA* credentials.
ULUM uses Onyx as our commission payment provider.
If you are an Onyx member, you may visit the Onyx Center to research and open an inquiry.
If you are not an Onyx member and believe you are missing a commission, you should reach out to [email protected] with as many details as possible. We require travel agency credential, reservation confirmation number, guest name and arrival/departures dates. Please do not contact the ULUM property directly.
Please note that ULUM will only accept inquiries for missing commissions between 60 days and 6 months after guest departure.